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  • Demo-Discovery call
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Book My Discovery Booking Call

Two women relaxing with towels on their heads, enjoying spa treatments together.

Beauty Bot Ai


🌸 Gem Aiva –Beauty Bot Ai

“Innovative Ai chat Sms & voice solutions for Salon/ beauty, spa & wellness businesses.”


1. Ai-Powered Client Engagement

  • 24/7 Virtual Beauty Concierge – answers client queries instantly about treatments, pricing, staff availability, and spa packages.
  • Service Discovery – guides customers to the right treatment (e.g., facials, massage, laser, nails) based on preferences, skin type, or budget.
  • Voice Bot Assistance option – allows clients to speak natural when calling, eliminating wait times and reception bottlenecks.

2. Smart Appointment Management

  • Instant Booking & Rescheduling – Ai chatbot books appointments directly from Instagram, Facebook, or your website.
  • Automated Waitlist Filling – if a client cancels, the bot offers the spot to waitlisted clients.
  • Reminders & Follow-ups – sends SMS reminders to reduce no-shows and gently upsell add-ons (“Would you like to add an eyebrow wax with your facial?”).

3. Personalised  Beauty Experience

  • Skin & Wellness Assessments – Ai asks guided questions to recommend facials, spa packages, or products.
  • Product Recommendations – chatbots upsell retail items (“Based on your treatment, we recommend this serum for aftercare.”).
  • VIP Loyalty Program – tracks frequent visits and sends personalised offers (e.g., “You’re one facial away from your free treatment!”).

4. Business Growth & Marketing

  • Lead Capture Bots – capture contact details from website visitors or social media messages.
  • Campaign Automation – bots send seasonal promotions (Mother’s Day spa packages, bridal specials, holiday deals).
  • Feedback Collection – gathers post-treatment feedback and reviews, boosting online reputation.

5. Back-Office Efficiency

  • Staff Scheduling Assistant – Ai voice bot helps staff check rosters, swap shifts, and confirm appointments hands-free.
  • Inventory & Product Alerts – automated reminders when popular products run low.
  • Revenue Insights – Ai reports on popular treatments, peak hours, and upsell opportunities.

Example Use Case – “Ai Day Spa Flow”

  1. Client visits website → Chatbot greets with:
    “Hi Gem, would you like to explore facials, massages, or spa packages today?”
  2. Client books via chatbot → Chooses “Deep Tissue Massage at 3 PM Saturday.”
  3. Confirmation & Payment → Ai can send instant SMS with booking details & payment link.
  4. Follow-up → 24 hours before, bot sends reminder + product upsell.


✨ With Gem Aiva - Beauty Bot Ai, beauty and spa businesses gain a virtual team member that books, sells, supports, and grows the business—without extra staff costs . Your customers will love it and they will also have more of an enjoyable and efficient customer experience.

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