Gem Aiva, through its specialized solutions, offers Ai-powered voice receptionists and automation tools specifically designed to streamline operations for car dealerships/ service centers. Your Ai system automates critical tasks across the service department, sales floor, and general administration, ensuring efficiency and capturing every lead 24/7.

Why Car Dealerships Need Ai- Auto Mate Car dealerships operate in a fast-paced environment where missed calls mean missed sales or service appointments. Dealerships love this solution because it addresses key pain points. 

BENEFITS:

24/7 Lead Capture: The AI ensures that every after-hours call or weekend inquiry about a vehicle, service, or parts is captured, qualified, and followed up on immediately.

Reduced Call Volume for Staff: By handling routine inquiries, booking services, and taking messages for specific staff members, the Ai-Auto Mate frees up human receptionists and service advisors to focus on in-person customers and complex sales.

Improved Operational Efficiency: Automation replaces manual data entry, bookings and repetitive tasks, reducing human error and improving overall workflow efficiency in service departments and administration.

Consistent Customer Experience: Every customer receives an instant, professional, and consistent interaction, whether booking a service or inquiring about stock availability.

 Calls can always be handed  to a real person for complex customer enquiries when needed.

Core Features of Ai- Auto Mate & How It Helps Ai provides a comprehensive suite of tools that integrate with a dealerships & service centers existing Dealer Management System (DMS) or CRM.

Automated Bookings and Service Repairs Ai can access the service department's real-time schedule via voice or SMS chat.can book, reschedule, or cancel service appointments automatically. The system sends automated service reminders and follow-up rescheduling, reducing no-shows and enhancing customer retention.

Sales Lead Management: Ai qualifies potential buyers by asking targeted questions about their vehicle preferences, budget, and trade-ins. It instantly logs lead details into the CRM for immediate automated or sales team follow-up, ensuring hot leads are never missed. It can provide instant information on specific vehicle stock availability and features.

Admin Automation (Car Orders, Stock, and Invoicing):Stock Inquiries:  Ai handles routine questions about current inventory, saving staff time. Invoicing & Quotes, Order Status: Customers can call  to check the status of their service repair or new car order, providing updates without needing staff intervention. Invoicing and quotes can be automated and calls can still be handed off to specified staff with trigger words for Ai Auto Mate. Data Entry: Ai captures information from customer interactions and automatically enters it into relevant systems, streamlining admin tasks related to new car orders and invoicing preparation.

By leveraging Ai- Auto Mate, car dealerships & service centers can run a lean operation, maximize sales opportunities, and provide a superior, modern customer experience around the clock. So they can continue to maintain quality customer relationships.