You're in a session. Phone's ringing. A new client wanting to book — they hang up and find someone else. AI Wellness Mate handles every enquiry and booking — 24/7 — so you can focus on your clients, not your phone.
The Problem
New client enquiries, appointment requests and rebooking calls all happen when you're least available. Every missed call is a missed booking.
You're with a client. Phone rings. A new enquiry hangs up and books with someone else.
Most people look for wellness services at night. Without an after-hours response, they book elsewhere.
Without automated rebooking reminders, clients leave longer gaps or stop coming back altogether.
Special offers, seasonal packages and referral promotions reach nobody without an automated campaign.
The Solution
AI Wellness Mate answers enquiries, books appointments, sends rebooking reminders and brings lapsed clients back — automatically.
Every new client call and booking request is answered instantly — even while you're in a session or after hours.
CPR: CaptureNew and returning clients can book at any time. Confirmation sent immediately. No back-and-forth.
CPR: ProtectAutomated SMS reminders before every appointment reduce no-shows and late cancellations.
CPR: ProtectClients who haven't rebooked after their last session get a gentle automated nudge to come back.
CPR: RecoverClients who haven't visited in a while get a personalised message with a reason to return.
CPR: RecoverAfter every session, a review request goes out automatically. More reviews means more clients finding you.
AutomationThe CPR System
Every AI Mate is built on GemAiva's proven CPR System — three steps that capture new leads, protect existing customers, and recover the ones you've lost.
Never miss an enquiry. Every call, text and after-hours message is captured and actioned — even when you're unavailable.
Keep your existing clients booked and coming back. Automated reminders, confirmations and check-ins protect your recurring revenue.
Win back clients who went quiet. Automated reactivation campaigns reach lapsed customers and turn them back into revenue.
Your AI Mate Knows Wellness
Trained specifically for Australian wellness and holistic health businesses with local knowledge from day one.
🔗 Integrates with most wellness booking software — including Mindbody, Vagaro, Timely, Square Appointments, Acuity Scheduling and more.
Request your personalised demo or book a free Discovery Call — we'll show you exactly how AI Wellness Mate will work for your business.