You're on a job. Phone's ringing. No time to answer. Another potential customer gone. AI Service Mate handles every enquiry â 24/7 â so you never miss a job while you're working.
The Problem
Every missed call is a job that went to your competitor. Most customers won't leave a voicemail â they just move on.
You're mowing, pressure washing, pruning or in the pool â calls go unanswered and customers hang up.
Most people search for services at night or on weekends. If you're not responding, someone else is.
You spend time quoting and never hear back. Those warm leads go cold because there's no follow-up system.
Regular lawn mowing, pool care or maintenance clients drift away without automated reminders to rebook.
The Solution
AI Service Mate answers calls, books jobs, follows up quotes, and keeps your schedule full â all without lifting a finger.
Your AI Service Mate picks up every call, captures the job details and books it straight into your calendar. No voicemails, no missed opportunities.
CPR: CaptureSyncs with your calendar and books jobs automatically. Sends confirmation SMS to the customer and adds the job to your schedule instantly.
CPR: ProtectAutomated follow-up messages go out to every lead you've quoted. No more jobs falling through the cracks because you forgot to call back.
CPR: RecoverSMS reminders go out to customers before scheduled visits. Reduces no-shows and keeps your day running on time.
CPR: ProtectCustomers who haven't booked in a while get an automated check-in. Regular service reminders keep your recurring jobs ticking over.
CPR: RecoverAfter every job, a review request goes out automatically. More 5-star reviews means more jobs found you online.
AutomationThe CPR System
Every AI Mate is built on GemAiva's proven CPR System â three steps that capture new leads, protect existing customers, and recover the ones you've lost.
Never miss an enquiry. Every call, text, and after-hours message is captured and actioned â even when you're on a job or asleep.
Keep your existing customers booked and coming back. Automated reminders, confirmations and check-ins protect your recurring revenue.
Win back customers who went quiet. Automated reactivation campaigns reach lapsed clients and turn them back into paying jobs.
Built For
Trained specifically for Australian outdoor and property service businesses with local knowledge from day one.
ð Integrates with most job management software systems â including ServiceM8, Tradify, Fergus, Deputy and more, so it fits right into how you already work.
Request your personalised demo or book a free Discovery Call â we'll show you exactly how AI Service Mate will work for your business.