You're with a patient. Phone's ringing. A new patient calling for the first time â they hang up and call another practice. AI Dental Mate handles every call and booking request â 24/7 â so your chair stays full.
The Problem
Missed calls during treatment, busy periods and after hours means missed new patients. New patients are the lifeblood of any practice.
New patients won't wait. If you don't answer, they call the next practice on Google.
Patients search for dentists at night and weekends. No response means no booking.
6-month recall patients drift away without automated reminders. That's recurring revenue walking out.
Appointments not confirmed 24â48 hours ahead are far more likely to result in a no-show.
The Solution
AI Dental Mate handles new patient enquiries, books appointments, sends recall reminders and reduces no-shows â automatically.
Every new patient enquiry is answered instantly â even while you're in treatment or after hours.
CPR: CaptureNew and existing patients can book anytime. Confirmation sent immediately.
CPR: ProtectAutomated SMS reminders 48 hours before every appointment dramatically reduce no-shows.
CPR: Protect6-month recall patients get automated reminder messages. They come back without your team lifting a finger.
CPR: RecoverPatients who received a treatment plan but haven't booked get a gentle automated follow-up to bring them back.
CPR: RecoverAfter appointments, review requests go out automatically. More 5-star reviews means more new patients finding you.
AutomationThe CPR System
Every AI Mate is built on GemAiva's proven CPR System â three steps that capture new leads, protect existing patients and recover the ones you've lost.
Never miss a new patient enquiry. Every call and after-hours message is captured and actioned â even when you're unavailable.
Keep existing patients booked and attending. Automated reminders, confirmations and check-ins protect your chair fill rate.
Recall patients and lapsed patients are reactivated automatically â turning dormant contacts back into appointments.
Your AI Mate Knows Dental
Trained for Australian dental practices â appointment-focused, privacy compliant and ready from day one.
AI Dental Mate is a booking and communication automation tool. It does not provide dental or clinical advice, handle sensitive health records or integrate with clinical systems. All data collection is limited to scheduling and communications only.
ð Integrates with most dental practice management software â including Dental4Windows, Pracsoft, Exact, Dentrix, Cliniko and more. Booking layer only â no clinical data accessed.
Request your personalised demo or book a free Discovery Call â we'll show you exactly how AI Dental Mate will work for your practice, compliantly and seamlessly.