Your team is in the workshop or on the floor. Phone's ringing. A service booking or sales enquiry — they hang up and go elsewhere. AI Auto Mate handles every call and booking — 24/7 — so you never lose a customer to a missed call.
The Problem
Whether it's a service booking, parts enquiry or car sales lead — if you don't answer, your competitor does.
Your team is under a car. Phone rings. Customer hangs up and books with another workshop.
Customers browse cars and book services at night. No response means no sale.
Customers due for a service don't come back without a nudge. That recurring revenue disappears.
Test drive enquiries, trade-in requests, finance leads — without fast follow-up, they go cold fast.
The Solution
AI Auto Mate answers calls, books services, follows up sales leads and sends service reminders — all automatically.
Every service booking and sales enquiry is answered instantly — even when the team is in the workshop or after hours.
CPR: CaptureCustomers can book services anytime. Confirmation sent immediately. Bay schedules stay full.
CPR: ProtectAutomated reminders go to every customer based on their last visit. They come back without you chasing.
CPR: RecoverTest drive enquiries, finance applications and trade-in requests get automated follow-up within minutes.
CPR: RecoverCommon questions about pricing, parts availability and wait times answered instantly — 24/7.
CPR: CaptureAfter every service, a review request goes out automatically. More reviews, more customers finding you.
AutomationThe CPR System
Every AI Mate is built on GemAiva's proven CPR System — three steps that capture new leads, protect existing customers, and recover the ones you've lost.
Never miss an enquiry. Every call, text and after-hours message is captured and actioned — even when you're unavailable.
Keep your existing clients booked and coming back. Automated reminders, confirmations and check-ins protect your recurring revenue.
Win back clients who went quiet. Automated reactivation campaigns reach lapsed customers and turn them back into revenue.
Your AI Mate Knows Automotive
Trained specifically for Australian automotive businesses with industry knowledge from day one.
🔗 Integrates with most automotive management software — including AutoMaster, Dealer Studio, Reynolds & Reynolds, DealerSocket and more.
Request your personalised demo or book a free Discovery Call — we'll show you exactly how AI Auto Mate will work for your business.